We respect the privacy of visitors and users of the website and try to protect it as best as possible. If you have any questions about this, you can contact us at

Who are we?

Pivot Services is an online marketing agency that specializes in marketplaces such as Amazon and
We are located at Burgwal 47 2611GG Delft The Netherlands and are registered with the Chamber of Commerce under number 75926296.

Which personal data do we process?

We process the following personal data: cookies, IP addresses, and other data from the contact form.
In addition, we process personal data that you actively provide, for example in correspondence and telephone contact. Sometimes we ask for your personal data that is relevant to the situation in question, for example when sending your CV for an application. The Pivot Services employees who have exclusive access to this personal data on an extra-secure part of our servers are trained in how to handle your data with care.

Why do we process your personal data?

We process personal data for the following purposes:
We store various personal data of contact persons in order to provide our services as optimally as possible. For example, we store contact details so that we can reach you;
We analyze web statistics so that we can ensure that the website works optimally, but also to determine which content is popular; We conduct research through your surfing behavior on our website to gain better insight into our customers. We only do this with your permission (see our cookie statement).

What rights do you have?

Under the GDPR everyone has a number of rights. We do our utmost to comply with this as best as possible. To exercise your rights, please contact us at

Information and inspection: You can of course see which personal data we process about you. We would like to tell you more about how and why we process this data.
Correction: Do you feel that we have incorrect information about you? Let us know and we will adjust it. Forgetting: You can have the personal data we have about you deleted. We may still have to process this data for other purposes (administration or deduplication, for example).
Restriction: If you believe that we are processing your personal data incorrectly or incorrectly, you can also have that processing restricted.
Objection: You can object to the processing of your personal data. We will then terminate that processing as soon as possible.
Portability: This is a new right under the GDPR to transfer your personal data. If you would like to make use of this, please contact us.
Withdraw consent: for example to receive newsletters. If you wish to withdraw consent for processing, you can contact us.
Submit a complaint to the supervisory authority: If you believe that we are not acting in accordance with privacy legislation, we would of course like to hear about it. You also have the option to file a complaint with the Dutch Data Protection Authority (“AP”).
Retention periods
We do not store personal data longer than necessary. The retention period is related to the purpose for which the data was obtained and any legal obligations.

Basis of processing

We process most data on the basis of a legitimate interest: for marketing purposes and to keep you informed of news, information and events that may be of interest to you. In addition, we process certain data with your consent: this mainly concerns online tracking methods. Please read our Cookie Statement.


To protect your personal data, we have taken the following measures:
Servers and devices of our employees are equipped with current security software, such as a virus scanner, firewall and encryption. We only send your data via secure internet connections (TLS, formerly SSL). You can see this in the address bar ‘https’ and the padlock in the browser.
All Brightways employees who have access to personal data are trained in how to handle your data carefully.

Third parties

We hire service providers to perform our services. These are not ‘third party recipients’, but processors. For example, we work with an email service provider, a hosting provider and we use Google Analytics. These parties process personal data in accordance with Brightways’ instructions.

Other websites

The Brightways website contains a number of references to websites of other organizations. Pivot Services is not responsible for the way in which these parties process personal data.


From time to time we may make changes to our privacy policy. It is therefore wise to regularly review this privacy statement for the most current Brightways privacy policy.


Version 1.0

December 2021